We provide a wide range of services here at Escomm Systems. The following is the list:
Telecom Infrastructure Consulting:
Consultants at Escomm analyze user requirements and propose efficient yet high quality solutions. We also provide E2E (End to End consulting) starting with infrastructure design through to maintenance encompassing: specifications, technology, products, execution, operation, maintenance, repair and supervision.
Annual Maintenance Contract:
After sales support and maintenance will be provided through valid AMCs (Annual Maintenance Contracts). Qualified Engineers and technicians are available 24/7 to provide any kind of operational support required during the operational life cycle. Escomm’s AMC options are drafted to make sure, the client side systems are up and running with minimum down time. Our technicians maintain a record of all maintenance activities and analysis. Technicians are available round the clock for the states of Tamil Nadu, Kerala, Andhra Pradesh and Karnataka. Inventory of important spares is maintained to ensure immediate replacement of pained hardware. (Basic AMC will cover only the service charges, only a Comprehensive Maintenance Contract will cover the cost of spares). Client service calls are monitored to enable maximum visibility of issues and their expected turnaround.
Equipments on Rental:
Limited variations of PBX systems are available for customer rental. This ‘off the shelf’ solution will be recommended only after analyzing customer’s need based solutions.